Consumer Reviews of Shaw synthetic floors

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Popularity:
#13   of 14 brands of synthetic floors

4% of customers recommend
1.5 of 5 stars 45 reviews with a 1.5 average rating
  • Very Satisfied
    1
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    39

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com. They do not necessarily represent the opinions of FlooringReport.com.

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Date created:
Name:
Location: De

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"So unhappy"
We did our entire downstairs including the kitchen in their high gloss laminate. In retrospect, I should have known there would be trouble when we had to have the installer back the next day to pound down some "bubbles." After a year I am left with a horrible looking floor in the kitchen because any moisture has caused bubbling at the seams. The boards haven't lifted but there seems to be a hair-thin layer that has lifted up. Let me say that I have had other brand laminate floors in my kitchen and have always loved the fact that nothing seemed to hurt them. Not so with my Shaw floor. I hate it with a passion and can't wait to replace it. It's a shame--it looks great in the rest of the house and there are no scratches, but the kitchen is mess.


Date created:
Name:
Location: Madison, WI

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"LVT, Versa Loc"
This was professionally measured & installed. We have 2 boxes left over. As I was out of town during installation, my first impression when I walked in the door was it looked scuffed, dusty looking, dull. I tried washing it & they gave me a cleaner @ the flooring store, Still looks dull! I also can see nail? Pops underneath. I hate it, plain & simple! Depresses me just to look at it!


Date created:
Name:
Location: Bozeman Montana
Model: LX90100705

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Scratched from furniture + other issues."
Looked great for about 10 minutes, upon putting the furniture back it already scratched. Also at least a third of the box was chipped and or broken as it come out. This is near impossible to keep clean, it showed foot prints and everything. Now it is coming apart where they snap together, we even went the extra step of sealing the floor and using the under pad. When I called about the warranty I am instructed to go where I purchased the product which seems fair. Only the place I purchased does not seem to have a record of my purchase. I have receipts in hand and will go give it a try. I would certainly never purchase this product again. We have since purchased a better product for two other rooms at 1/2 the price.



Date created:
Name:
Location: Texas

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Shaw Versa Lock Vinyl Plank Flooring"
I bought enough planks to cover approx. 900 sq. Ft. Have much remodeling experience, but did the research on installation. So far, I have installed in 1 room 3 times, the remainder of the house 2 times. Looks good initially, but after 1 week, planks start to separate. I would not recommend this product to anyone, as the instructions are misleading and the results are poor.


Date created:
Name:
Location: FBradenton
Model: 0244U plank

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Shaw looks good but is not good"
My dog had one accident and that section of floor is ruined. It buckles everywhere and is hard to clean/ Never use this flooring I only wish I had read the reviews first. I would never buy it again.


Date created:
Name:
Location: NEBRASKA

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Has only been one week see a gap"
We installed 300 square feet of this product on our basement floor (cement). Ours did not lock together with "very little force" as stated in the installation guidelines. It was very difficult to interlock and to keep it interlocked. It cannot be cut with a utility knife, as stated in the installation guidelines. It can be "scored" with a utility knife and snapped off for length or width. To cut details around door jambs, you must use snips. I would not use this product again.


Date created:
Name:
Location: Vancouver, WA

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Never, ever buy Shaw"
If you use their laminate on an office floor, you'll be sorry! I had their laminate installed in my home office. Not long after, it started to come apart. Their 25 year warranty is a sham, because the use of chairs with castors is specifically excluded from the warranty. The only solution offered is to replace the broken boards, ourselves. I would never buy anything made by Shaw again. Poor quality, poor customer service.


Date created:
Name:
Model: Resilent vinyl

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Cracking even before install"
Planking came out of box with ends and edges cracked. Impossible to work with, returning and purchasing hopefully something of better quality. Moral of the story is stay away from this product.



Date created:
Name:
Location: Waterford Works, N.J.
Model: Vinyl plank flooring

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Not consumer friendly for installation and is buckling where the sun hits"
This product is not easy to install. It is hard to get one piece attached to the other. When you click the end, the sides would come out and vise versa. After installation it did look pretty good. I installed in the kitchen and dining room. I followed all of the instructions and now I have buckling where the dining room table sits on it and in front of the sliding doors where the sunlight hits it. It looks absolutely horrible in this area and I would never recommend this product to anyone. If I could get my money back I would rip it up. I'm stuck with it now.


Date created:
Name:
Location: CROWLEY LA
Model: 0247V Aviator Plank

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Not Happy"
I installed the vinyl Shaw flooring in one of my rental properties. 6 months after installing the floor I started seeing in several different spots (in the middle of the planks) where the top layer was peeling and cracked. I called and made a warranty claim and was told that I installed the floor wrong!

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