Consumer Reviews of Mannington wood floors
Popularity:
#27 of 28 brands of wood floors
8% of customers recommend
45 reviews with a
1.5 average rating
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Very Satisfied
4
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Somewhat Satisfied
0
-
Neutral
1
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Somewhat Unsatisfied
2
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Very Unsatisfied
38
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2016-03-25
Name: Julie M Streit
Location: Zebulon NC
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Mannington hardwoods horrible"
We built our house in July of 14 and by October of 14 it looked like our
hardwoods were 15 years old. The finish in places looked as if it was
coming off, it was splitting in the grooves and it dented extremely
easy. Had a rep come out and look at it and said he would send pics to
Mannington and they did nothing! The rep came back and gave me a
paint pin and told me to fill in the places that were splitting off and
where the finish was coming off. One rep even told me "oh thats what
hardwoods do!!" Ummm no thats not what they do. Nothing to this day has
been done and the Home Center nor the Mannington company want to stand
behind their warranty. Do yourself a favor and do not buy this flooring
in fact run the other way! I am so disappointed in my floors and I
think its disgusting that companies wont or don't want to stand by their
warranties. It sad. I will not recommend them to anyone and we already
had friends build a house and they chose not to do Mannington floors.
Good for them.
Date created: 2016-03-14
Name: D MILLER
Location: SHOREVIEW MN
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Do not buy Mannington"
Easily dented - factory will not honor guarantee - as usual they say the
damage is not covered and that we must have done something to cause
damage - do not ever buy Mannington products
Date created: 2016-03-07
Name: Dawn
Location: Aurora, OH
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible quality"
We bought a house from a couple that had no children or pets in the
home. They built it and had to move months later so the house was
practically new in "Hawthorn of Aurora" with Pulte homes in Aurora,
Ohio. The Mannington floors were alright until we moved in and had to
actually live on them. I tried to see what Mannington could do, and they
said "Nothing because we weren't the original owners."
The floors are chipped, gouged and horribly worn in the main traffic areas.
I would suggest avoiding this company.
Date created: 2016-02-25
Name: Northern /Virginia
Location: Northern Virginia
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"This company should hang its head in shame at such poor quality"
Worst floors I've ever had. Terrible. We have been in our home just a
year and a half. I noticed minor chipping early on but was given a stain
to use to "fix" them. They now look like we've had them for 10 years. It
takes nothing to scratch or dent them and the chipping has only
worsened. It's terrible to have built a new home and have such cheap,
crappy flooring (that I paid an "upgrade" for) If given the chance, you
would be better off with plywood on the floor. Not even worth a dime.
Date created: 2015-12-19
Name: CT
Location: Aurora, OH
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"No Durability"
We've had the 3" wide engineered oak flooring from Mannington in our
house for 3 years. It has not held up at all to normal household use. We
have a 4 year old and a 30 lb. Dog. Basically anything that drops on the
floor leaves a mark, dent, scratch or gouge. Marks are all over the
floors throughout the house. I would recommend this flooring for
uninhabited spaces only, basically nowhere.
Date created: 2015-10-07
Name: Mary K. Thompson
Location: Chesapeake, VA
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible flooring and management"
We bought and had Manning Flooring installed September 2013 in our
foyer, living room, kitchen, hall, closets and master bedroom. Within a
year that the floor looked warped around the edges but could not feel
that it was warped. We Manning and they sent out 2 men from their
company to evaluate and they could not figure out what was causing the
issue and indicated that their moisture devise was not picking up on
moisture damage. Manning then scheduled for a professional flooring
technician to inspect our floors. The warped condition was through out,
even in the bedroom and closets. Several weeks after the inspection we
received a letter from Manning stating that the condition of the floor
was not under warranty because it was due to moisture in the air. I
requested a copy of the report and we were denied. So I don't know what
the report actually stated but moisture in the air sounds pretty cheesy
to me. It's now October 2015, 2 years later and several thousand dollar
floor already needs replacing. It's not a good floor if you plan to walk
on it so I highly suggest not to buy Manning flooring because they do
not stand behind their poor quality product and they are very nasty over
the phone when dealing with issues. I will never ever buy this brand
again. Too bad because we are getting ready to add an addition on to our
house and Manning flooring is not even an option. Very sad because we
paid good money for our floors. I suggest to look at reviews before
purchasing any flooring. I wish I did.
Date created: 2015-06-25
Name: Cindy
Location: Stanton, MI
Model: Engineered
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Why have a warranty you won't honor"
We purchased over 800 square feet of Mannington engineered hardwood when
we built our home in 2008. Within 3 months of installation we noticed
the finish on a few of the boards was starting to split. Mannington was
very good having someone come out to look at our problem. The man said
he could definitely see there was a problem. Mannington would not honor
their warranty saying the problem was caused by the humidity level in
our home. It is now 2015 and we still have just those same boards - no
new problems and we have not changed one setting with our humidity
level. The problem was definitely with Mannington yet they would not
cover our floor. I will never purchase flooring by Mannington and I will
let others know of our dissatisfaction.
Date created: 2014-12-02
Name: S. Keshian
Location: Wynnewood, PA
Model: Natural Berkshire Maple
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Laminate with non wood print"
We purchased a Mannington Quality Laminate Floor called Natural
Berkshire Maple. There were problems with cupping, chipping, and the
worst was a print on the ends of many boards. The prints were 4.5 inches
by the width of the boards. It reminds me of the reddish bricks that have
holes in them. Maybe from the machine that grabbed the planks after
cutting them. Warranty? Nothing wrong with this product. It was tested!
But they will give us 5 more boxes to compensate for the printed boards.
Nothing wrong with this product the print belongs there? 5 more boxes?
Date created: 2014-06-26
Name: Charlotte - Pulte Homes
Location: Waxhaw NC
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"There is no product warranty - it's a misnomer"
We paid for an upgraded product of the Mannington hardwood floors. We
have had splitting and shifting problems since they were installed. I've
contacted Mannington, it took them over 6 months to process our request
for a warranty repair. They came back with an onsite issue. They do not
feel the splitting and shifting is part of the product deficiencies. I
feel this is such a bait and switch on a warranty. There is no warranty
on this product. Please do buy with the comfort of thinking this product
is like real hardwood or will last like real hardwood. It's cheap and
unreliable. We had no say in who installed the product and because of
that it's falling apart. Mannington is no help.
Date created: 2013-03-04
Name: J. Nodrstrom
Location: Redwood City, CA
Model: hickory engineered wood
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Mannington is not honorable"
Poor product. Splits and cracks due to rotary cuts. Mannington states
that they have never honored a warranty because the consumer has no way
to prove it is their fault. They think this is funny.
