Consumer Reviews of Mannington synthetic floors

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Popularity:
#10   of 15 brands of synthetic floors

17% of customers recommend
2 of 5 stars 70 reviews with a 2 average rating
  • Very Satisfied
    10
  • Somewhat Satisfied
    2
  • Neutral
    1
  • Somewhat Unsatisfied
    7
  • Very Unsatisfied
    50

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com. They do not necessarily represent the opinions of FlooringReport.com.

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Date created:
Name:
Location: Detroit, MI
Model: Adura Vibe

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Difficult to clean"
This floor is in my kitchen but my children are grown and I do not wear my shoes in the house so there is very little wear and tear on it. The floor is extremely difficult to clean. Spills do not wipe up easily. Even if you spill something on the floor like coffee, etc., it takes "elbow grease" to wipe it up. The floor is grooved and everything that drops onto the floor seems to get stuck in the grooves. I find the only way to get it clean is to get on my hands and knees with a rag and a small brush. I have an very small kitchen and I can't imagine dealing with this flooring if my space were large. It also scratches very easily and if you want to move the stove or refrigerator out to clean under them, it is a major project. I would never recommend this flooring to anyone!


Date created:
Name:
Location: Bonita Springs, Fl
Model: Adura Max

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Stay away from Mannington"
We had this flooring installed in April 2017. We left Florida 2 weeks later. We put up hurricane shutters, an accordian blind and kevlar screening and left AC on. The house was in darkness. When we returned in November, the floor in the bedroom had buckled and bubbled in areas. We called both the store and the manufacturer. The store sent pictures and a piece of the floor. Mannington would not send a representative to inspect the floor. Phone calls were made by the store and myself. An email was received two months later stating that the claim was not a warranted condition, and the photos showed lack of expansion, pinch points or occurred because of thermal expansion. This is false and they felt that they did a thorough investigation! I will never buy another Mannington product for either of our homes. The store pulled the Mannington display from its store. The store we dealt with actually let us pick out something else and installed without a fee. We are very fortunate to have dealt with a reputable store, Setterquist Flooring!


Date created:
Name:
Location: east coast usa
Model: Adura Max

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Not scratch resistant by any stretch of the imagination"
This floor cleans up beautifully, but the demonstrations by the manufacturer of its scratch resistance do not take into account that anything with any weight at all on this floor will scratch it (i.e. a person with a pebble stuck in their shoe tread.). We are about to become a sock only house.



Date created:
Name:
Location: Idaho

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Defective flooring"
With minor sun impact the floor bubbled and also gapped. Manninton sent a guy to Idaho from Minnesota to check it out. He openly told me the floor was defective but then Mannington refused to warranty I because they claimed it couldnt be put where the sun would shine on it through the window. I guess it may work in penitentiaries.


Date created:
Name:
Location: Monee Illinois
Model: Adura

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do not buy"
Purchased the product and had a pro install it as specified. Old floor removed, new underlayment installed, Mannington glue with the proper tool, etc. After 1 year spaces between the planks developed aprox. .006 wide. We went through all the BS with warranty and bottom line was Mannington did nothing. My original Armstrong floor was better after 20 years than this product. Stay away from this company.


Date created:
Name:
Location: Nebraska

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Junk"
Not only is the product junk, but, Mannington absolutely does not stand behind their warranty. Almost from the get-go, my flooring started to warp and bubble in many areas. They had me send them two entire planks in the mail so they could "do their own testing". After the expense of shipping and the time invested, they came back with, "you must be excessively hard on your floors and leave standing water on them". Will never buy another Mannington product.


Date created:
Name:
Location: Apex, NC
Model: Adura

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Mannington floor - Horrible product and warranty"
We bought Adura vinyl tile flooring and had it installed using Mannington grout. About a month after installation, it developed a orange-brown residue on it. It is an embarassment to look at. It looks worse than our 15 year old linoleum that was replaced. The residue does not come off after mopping! The only way to get it clean is to hand scrub it with a lot of sweat and effort. And even then, it appears to take the sheen off the tile. My wife has a bad shoulder and I have a bad back...this is not acceptable. Customer service completely passed the buck on this and would not stand behind their product. I wasn't even asking that they replace it. Just send someone out to clean it and tell us exactly what to do so it doesn't reappear. They refused to do this. Their warranty is garbage. We were forced to spend money to ship unused tiles back to them so they could "test". They either didn't test correctly or didn't test at all! This company has both atrocious products and customer service. If you are reading this, you have struck gold. Stay away from this company and its products. They aren't even registered with the Better Business Bureau correctly so negative reviews are obfuscated. We will be forced to replace this floor on our own dime. What a disaster!


Date created:
Name:
Location: Kansas

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do not buy Mannington"
As a flooring retailer I can tell you things have changed at Mannington Mills. My wife and I have been in business for 22 years. Mannington used to provide very good customer service and customer satisfaction. That was many years ago. Now, it is the worst it has ever been. So bad that we no longer sell anything that Mannington makes. All of their displays have been taken out of our store and thrown away. Please be aware that Mannington's warranties are total lies and only put on their products to make the sale. If you purchase Mannington products of any kind you are on your own if you have problems with them later. Do not buy Mannington!



Date created:
Name:
Location: Rochester, MI
Model: Adura Shur Loc plank vinyl

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Really Unhappy"
Our Adura floor (golden oak) was installed two years ago. It was beautiful the first year and then we started to see a lot of shrinking of the planks, pulling away from the edges and gaping and cracking in the middle of some rooms. We installed the floor because my husband has severe mobility issues and carpet was posing a trip hazard. Now the gaps in the floor have become a trip hazard and our accessible home is no longer safe for him. We filed a claim with Mannington and they turned it down after a very brief investigation. We sent pictures and two new out of the box planks for their examination. No one actually came and assessed the problem. Their claim is that the sample planks we sent fit together and laid flat so it must be an install problem and not covered by them. The planks installed in our home also clicked together and laid flat for the first year and then we had problems with about 20% of the floor. The 20 year warranty we discovered doesn't cover anything and once we were denied we asked for the name of a Mannington trained installer we could hire to fix the problem. They sent us a list of retailers none of which knew anything about specially trained installers.


Date created:
Name:
Location: Santa Maria, CA
Model: Adura

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Defective product"
The flooring that has been done already is stunning and beautiful. The downside is my installer has gotten several boxes of defective product which has thrown off and wasted his time and ours. No fault of the installer or the place where we purchased it, it is just strictly quality control of product that leaves the factory. Very disappointed as we now have to wait even longer to get the job done and our installer is very aggravated, and rightly so. Need better quality control in the factory Mannington. Otherwise, a lovely look for the GOOD product.

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