Consumer Reviews of Shaw wood floors
Popularity:
#26 of 28 brands of wood floors
10% of customers recommend
121 reviews with a
1.5 average rating
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Very Satisfied
11
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Somewhat Satisfied
2
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Neutral
0
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Somewhat Unsatisfied
6
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Very Unsatisfied
102
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2013-07-18
Name: JD Monk
Location: Sherman, TX
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Do NOT buy Shaw flooring!"
Purchased Shaw laminate flooring from Gold Star Carpet One in Denison,
but had my own installer. After about 2 months the boards began peeling
at joints. Called Gold Star - "Shaw inspector will come out." An
"inspector" did - his findings? "Floor not level to within 1/8" every 6
feet" "spans 53 feet without a transition strip" (diagonal runs length
of open area) "installation(over tapping)bad" "moisture reading at bad
places high" - a full 9 pages of bs ... (note: a discontinued Pergo
flooring with no problems after over 5 years was replaced because we
were adding wood floors to bedrooms - should have gone "closest match"
and used Pergo flooring)
Date created: 2013-07-15
Name: Rachelle
Location: Durham, NC
Model: Coffee Bean - Danner Collection
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Poorly Constructed"
This flooring was what was offered through our builder. It came with a
one year warranty through them and seemed to be very nice in the model.
Less than a month after instillation however the vainer started to warp
and peel off of the backing. It cracks at the drop of a hat. It can't be
refinished and has begun, after less than 4 months, to show years worth
of wear. We've had the builder replace 4 boards already and will have to
have another replaced this week. It's not worth the money!
Date created: 2013-03-30
Name: R. McCarthy
Location: Urbana, IL
Model: Epic 3/4 inch discontinued
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"What a waste of money!"
To begin with, we ended up not using the wood in our master because
there were so many in the boxes that were flawed and not able to use.
One year later, the floors look like they have been down for fifteen
years. Unreal how easy they scratch and dent. Very soft! Four years
later and they are yellowing. We are very sorry we were talked into
buying this flooring and it was not cheap! I think it was flawed and the
company should repay the money.
Date created: 2013-03-21
Name: Jimmie Dean
Location: Belleair, FL
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Unable to clean"
We bought our flooring from the Carpet store in St Petersburg, Fl. They
call it a piano finish. It has to be cleaned every time it is walked on.
Barefoot, shoes or socks. We cannot believe they would make a product
you cannot walk on. We asked the sales lady if it showed traffic prior
to buying it. We even stepped on a sample, but it was in poor lighting.
Shaw sent an adjuster who said it was the cleaning products we use. We
only use Bono as suggested by Shaw. It will now cost us three times the
money to replace it. I would never buy a Shaw product again. They do not
stand behind their product.
Date created: 2013-02-23
Name: C. Luvender
Model: Epic Windsor Walnut
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Shaw Epic Windsor Walnut is TERRIBLE"
We had this hardwood engineered flooring installed less than 3 years ago
and it looks like a 20 year old foor. It sratches through the top layer
and leaves white scratches. It is advertised as pet and kid friendly
which it is not....perhaps false advertising? We have a 25 lb dog and
there are scratches everywhere. Our installer said it was the worst wear
on a floor they had ever seen. Note we have had hard wood floors before
and only had to recoat once in 15 years, so we are not new to the care
required. Beautiful to look at initially, but a total waste of money.
Date created: 2012-12-19
Name: lesia mchugh
Location: holland, ohio
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Has anyone received satisfaction on the poor shaw laminate products or are you still trying ??"
Shaw laminate flooring has bubbled and the edges have cupped upward, the
gaps between the boards are growing and the shaw inspector says "those
are reasonable" multiple scratches everywhere on the floor. They said
that is not there fault also. The warranty questionable about what is
normal and floor board gaps? Is anyone getting satisfaction??
Date created: 2012-11-12
Name: Brian Bogges
Location: Santa Rosa, CA
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Shaw Flooring"
I have an engineered shaw floor. It dents easily and is delaminating, to
top is peeling off. I had a Shaw rep come to my house and test the
floor. He found 16-18 % of moisture in only (1) area of my house . The
other readings were in the range from 8-9.6% range. But they deny any
responsibility for their defective floor claiming excessive
moisture.? How can this be it is peeling were no excessive moisture
was found? Don't buy Shaw flooring!
Date created: 2012-07-27
Name: Sharon Sleut
Location: Seattle, WA
Model: epic
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Great wood floor!"
I have a Shaw Epic hardwood installed in my kitchen, family room area.
The wood is Hickory in the natural color. I am very pleased with this
floor. It is very tough and looks as good as new. I clean it with the
Bona hardwood cleaner once a week and that is all I need to do. I have
no major dents in the floor, even after my husband rolled the fridge
across the wood a few times to fix the ice maker! I love it.
Date created: 2012-01-05
Name: Mrs. J Morgan
Location: Vincennes, IN
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Definently not a good product"
We remodeled and made a "great room". Taking a wall out between the
front room and dinning room opened up the space and we love it. Both
were open to the kitchen. We put Shaw "oak" floor down. We had added an
addition 3 years prior and had Bruce installed in almost all of the
addition. Within a month we noticed the Shaw was not holding up like the
other one. Complained to the installer and Shaw sent a 3rd party to
inspect. What a joke! Because we have dogs they blamed the damage on
them! The dogs are in all of the house and the other doesn't look like
this. He said the living area gets more wear. No the long hall that the
dogs run down frequently gets more wear. And it doesn't look like the
newer one. Like some of the other reviews he blamed what we had cleaned
with also. I clean the Bruce with the same stuff. The Shaw floor has
split, splintered, and most disturbing some of the boards are like they
were filled in where grain lines were. It now looks like worms has ate
it, it is rough and evident that what ever was used to fill in is not
coming out! Any boards with much grain looks like this. The "third
party" asked if we had boards to replace these. Why is it our
responsibility? We haven't been contacted by Shaw so I guess they have
written us off. Well I have written them off too and well tell everyone I
can about their flooring!
Date created: 2011-12-31
Name: Karen
Location: Riverview, MI
Satisfaction Rating:
Somewhat Unsatisfied,
2 out of 5
Review:
"Not sure what to think"
Just had my Shaw hardwood floors installed a week ago. Have already
dented a board by dropping a bottle on it.I Thought they were hardwood
and would not dent...haha. Floor also dented a little when installer
moved the stove. I do notice that the boards have some spaces between
them, a few have splits in them, one was not finished properly on the
corner and they are not as smooth laying as I would have liked. They
were cheaply priced and maybe you do get what you pay for. Only time
will tell if I warm up to these floors. Right now I am a little
disappointed.
